About Flowergram

• Frequently Asked Questions

• Delivery
• Ordering
• Payment
• General
• Terms & Conditions
• Privacy & Security
• About Flowergram

Background

The Flowergram and Flowersdirect relay services joined forces on the 1st May 2007, enabling both networks to benefit from the combined strengths of ‘The Group’. Flowergram relay service was established in 1988 by the Dimmock family, with flowersdirect relay service being launched just 4 years ago in September 2003.

The Flowergram network boasts around 1000 highly skilled member florist shops throughout the UK and Ireland and is dedicated to providing the best possible service for its customers, member florists and international partners. What ever the occasion Flowergram have a reputation for offering the very highest standards of both quality and service.

Running two Relay companies from Head Office will give greater flexibility and resilience throughout the business helping to ensure you get the very best service possible.

Customer Service

The company's mission is the continued association of the Flowergram name with quality, value for money and exceptional customer service. With the ability to send beautifully designed flowers and gifts both efficiently and reliably, just one of the many reasons why our customers use us time and time again.

Awards

Flowergram has a policy of ongoing investment as part of its commitment to Customer Service. In 2002, as recognition for its easy to use website, Flowergram was awarded the West Midlands regional winner of the UK Online for Business E-Commerce Awards. And in 2003, was short-listed for it's in-house Customer Contact Centre facility.

Florist Information

We have membership levels catering for a wide variety of florists and budgets, whether you're a small rural florist or a busy city centre shop. Now really is the perfect time to unlock your true potential with Flowergram. We understand your needs and can identify with the common problems and complications you may face day to day. If you are a florist interested in joining the Flowergram relay service click here to submit your contact details.

Contact Us
By Email
info@flowergram.co.uk

By Telephone
MONDAY TO FRIDAY
8am to 8pm
SATURDAY
9am to 5pm

In the UK
New Sales: 0870 499 0488
Current Orders: 0870 499 1488
Fax: 0870 499 4292

Overseas
New Sales: +44(0)870 499 0488
Current Orders: +44(0)870 499 1488
Fax: +44(0)870 499 4292

By Post
Flowergram Ltd
Anchor Buildings
Westgate
Morecambe
Lancashire
LA3 3DD
United Kingdom

FG VAT No 478694672
Company Reg No 2124537